XIRCLE SUPPORT

How can we help?

Get help with your XIRCLE account, wearable connection, and wellness data. Our support team is ready to point you in the right direction.

admin@xircle.health

START HERE

Quick Help

Try these steps before contacting support.

Make sure Bluetooth is on, the wristband is charged and nearby, and no other app is connected to it. Then restart scanning in XIRCLE.

Check that the wristband shows as connected, wear it snugly, and keep XIRCLE open while it syncs. Reconnect the device if readings remain unchanged.

Confirm your internet connection and sign in with the same provider used to create your account. Close and reopen XIRCLE before trying again.

In the app, go to Settings > Delete Account and follow the confirmation steps. You can also email us for help with a deletion request.

CONTACT SUPPORT

Include a short description, your phone model, OS version, XIRCLE app version, and a screenshot if it helps explain what happened.

Never send your password or sensitive health information by email.